Frequently Asked Questions
Everything you need to know about shopping with Strawberries & Cream.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location, usually ranging from 10-15 business days.
What is your return policy?
We offer a 30-day return window for all unworn garments with original tags attached. Please note that for hygiene reasons, intimate apparel and earrings are final sale.
How do I find the right size?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart, as our aesthetic fits can range from tailored to oversized.
Are your materials sustainably sourced?
At Strawberries & Cream, we prioritize ethically sourced organic cotton and recycled blends. We work exclusively with manufacturers who adhere to fair labor standards.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.